Ship Shape Customer Reviews
We pride ourselves on making high quality products and delivering excellent customer service. Don't just take our word for it, see what our previous customers have to say.
Click on the links below to read our customer feedback for the following products::::
Custom Made Mattresses Reviews:
1 star lowest -
5 stars highest
CUSTOMER | COMMENTS | Craft | RATING |
John Tottenham | Templating kit worked a treat. Very pleased with the final product. Staff very helpful and efficient. Thank you. |
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Steve Leakey | A great service |
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Gill Barron | Really thrilled with the new mattress on our boat. Previously we had a fore cabin which was a complete waste of space. Now we have a super sleeping area. Many thanks all round. |
Seaward 29 |
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Kevin Orme | Excellent service, many thanks. |
Mirage 28 MLC1 |
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Robert Slee | Brilliant service despite us changing the design and pattern half way through the manufacturing process. Extremely professional company |
Zodiac N70 Cabin Rib |
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John Penson | I experienced problems with the DX delivery. However these we’re swiftly and effectively resolved by Rosie. Shipshape bedding provide an excellent service but DX delivery is extremely poor. |
Jeanneau Merry Fisher 895 |
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Richard Varley | The matresses were for a Cornish Shrimper and have exceeded all expectations of comfort; I feel asleep within 5 minutes, but more importantly, I wasn't uncomfortable when I awoke which was a huge improvement over the originals. |
Cornish Shrimper |
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Richard Prior | The mattress is sooooo comfy!! |
Beneteau 473 |
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Kate Tustin | Our campervan cushions look great, so comfy too. The team were really helpful in supplying matching fabric so we could make curtains as well as supplying the vinyl for the interior lining. Thanks! |
Sweden 42 |
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Lorraine Holliday | Great products, great service. The mattresses we bought are very comfortable and are exactly as specified and fit the space beautifully. |
Moody 376 |
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Simon Beeching | Expensive but good. |
Legende 356 |
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David Hill | Would definitely recommend. Exellent service |
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Wendy Scott | Brilliant service and excellent product - couldn’t be happier ! |
Mercedes Sprinter |
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Garry Watkins | Better than the mattress we have on our bed at home. |
Jeanneau Sun Odyssey |
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Vikki Turner | Fantastic service from start to finish, great mattress. Will definitely be using again. |
Bahama Major 42 |
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Brenda Daly | Special mention to Rosie she was absolutely brilliant from the beginning to delivery. All queries were answered by Rosie promptly and professionally. |
Beneteau 57 |
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Sharon Galliott | We had cushions made for the cockpit area for a Aqua Star 38. Excellent service all round. |
Aquastar 38 |
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Graeme Tolley | Rosie is amazing best customer service I have ever received p |
Bailey Cartagena |
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Bruce Read | Wonderful service from Amy |
Sealine S48 |
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Wendy Evans | I dealt with Rosie throughout the whole process, she was really helpful and kept me upto date with my cushions.They arrived on time and we absolutely love them, the colour is so vibrant and the quality is great, they make our Well Deck look wonderful. |
Well Deck |
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Chris Paveley | An excellent product and service, with knowledgeable and attentive staff. Highly recommended! |
Hanse 370 |
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Kirsty MacLeod | Great service |
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----- | Thanks to Rosie Kraft for excellent customer service... |
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Eric Robertson | Excellent service and a quality product.Really pleased and they look fantastic on my boat.Would definitely recommend shipshape rather than cheaper inferior cushions. |
Beneteau Oceanis 381 |
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Chris Bundle | excellent product service and delivery, cannot fault them |
Ericson 39 |
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Elaine Holden | Very pleased and would definitely recommend |
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Mr Lloyd Wheelhouse | Second Mattress from you guys, this one is even better than the one a few years ago. Prefect fit. |
Bavaria Bavaria 46 |
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Jennifer Drew | Excellent Service, Rosie kept in touch with me throughout the process and made it easy to order custome made matress and bedding, the delivery process was straight forward. The mattress fitted perfectly and is super comfortable. Thank you for making it so easy for me! |
Steel Broads Cruiser |
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----- | Mattress was bespoke size, all measurements appear correct, mattress was received in good condition and appears to be very firm as requested. |
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Simon Thomas | An excellent service and first class product . thank you |
One Off Sailing Boat |
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Tim Robinson | Superb mattress and fitted sheets thank you! |
Dufour ACM Elite 31 |
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Tim Narramore | Pair of mattresses for the boat arrived very well packed, fitted perfectly, and we have had the best nights sleep we can remember - including our fairly expensive standard bed mattress at home. Top marks, would thoroughly recommend you |
Seastream Mk II |
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Nickie Bowles | It has been so refreshing to find a company that really listens to its customer requirements - we can not recommend shipshapebedding highly enough. Communication was excellent throughout and our cockpit cushions are made to a very high standard. We will certainly be using this company again in the future. Our thanks to all the team. |
Dufour 365 Grand Large |
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Ann Ingham | An easy process. I was guided through the daunting and complex task of getting new made to measure boat cushions for my yacht. The new cushions are beautiful and comfortable. |
Cornish Shrimper 19 |
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Malcolm Moulden | We wanted a mattress, mattress protector and fitted bottom sheet for our Broom 29 Sedan. Making a template was quite fiddly and we were concerned that it may not be quite right, even after checking it a couple of times. We visited the showroom, discussed our requirements with a very helpful young lady and ordered the required items, which arrived on the promised date and fitted perfectly. We’re very happy with them and will know where to go when we need further bedding or upholstery in the future. |
Broom 29 Sedan |
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Gavin Hamilton | Y |
Hunter Legend 306 |
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Stephen Arnott | The mattress is everything we hoped it would be. |
Bavaria 31 |
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Andy Bates | Mattress is comfortable and although I consider it expensive (anything Marine is) was worth getting. Was having bad back each morning on old mattress, but From the first night on the new one I have not had a bad back since. Very comfortable to sleep on. Arrived well packed. Only issue I had was 2 small drops of dry blood on the surface when unpacked and unfolded, but managed to clean off. |
Moody 36 |
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Paul Davey | The cushions look great so far but they are still in plastic as we do some other work on the boat. |
Moody 37 |
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Mary Stamp | Lovely cushion. Very pleased with it even though it cost more than the bench it was for! Very accurate to the measurements requested. |
Nimbus 31C |
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Clare Firth | We purchased a mattress and could not be happier it is of the highest quality as was the service. Thank you. |
Beneteau Antares |
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David Barritt | Very pleased with my new mattress |
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Donald Mackenzie | All good |
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James Bramall | Delighted with the new pocket sprung mattress for my Bavaria 39. Beautiful fit and quality and more comfortable than I had imagined. Rosie was very efficient with processing the order and keeping me updated with the Covid-19 disruptions and Amy was brilliant when there was a delivery hitch |
Bavaria 39 |
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----- | Havent slept on them yet - too early in the season. But very pleased. They seem just what we wanted |
Fairline Squadron |
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Ken Marsden | The odd-shaped mattress was a perfect fit. |
Westerly Centaur |
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Karl Wright | When specifying the mattress I required I wasn't sure whether to get a two piece (as original manufacturer fitment), or a single mattress. I gave the companionway and internal door sizes and the staff assured me a single mattress would fit, they were right and the mattress is far better than the one supplied by Beneteau. Mattress was an excellent fit and extremely comfortable. Fitted sheets were also an exact fit. Money well spent! |
Beneteau Oceanis 36 CC |
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----- | Very pleased with the new mattress. I think it will make a huge difference to my long summer cruise. |
Swan Swan 40 |
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Paul Vincett | Great service from start to finish with great staff looking after you all the way through |
Cranchi Aquamarine |
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----- | A pleasure to do business with |
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Mike Reynolds | As good as ever. |
Yamazaki Yachts ST10.4 |
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Janet Bohan | we will use you again soon ,thankyou. |
Eastwood 24 |
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----- | Very helpful and efficient. Your DIY measuring /template system worked a treat |
Dudley DIY 21ft |
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----- | Ordered at Southampton boat show. Rosie was very helpful and the mattresses fit beautifully. |
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Letisha Smith | Excellent support and service through out the process. We followed the step by step advice for making a template and the fit of the final mattress is perfect. Product delivered exactly when you said it would be. Extremely happy. Thinking of ordering more bedding. |
Hanse 411 |
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Jarrod Pearson | Excellent materials and quality workmanship along with first class customer service - brilliant! |
Jeanneau Merry Fisher 795 |
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Alison Mainwood |
Sirius 310DS |
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Pol Le Carluer | Good service, good product. The mattress is really comfortable and fit perfectly thanks to the template system. |
Nelson Boat |
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Peter Ashby-Crane | A really excellent organisation Helpful and knowlegable The measurement of our boat cushions was easy using the template Excellent guidance and advice. Cushions delivered on schedule very well wrapped. A lovely, friendly business with an excellent high quality product |
Beneteau 423 |
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Ian Smith | An initial measuring mistake was handled well and rectified by Ms R with efficiency. |
Renault Cipro 85 |